What We Collect and Why We Hold It
We collect the information you provide when you register — your name, email address, phone number, and the payment method you connect to your account (bKash, Nagad, or Rocket). When you make a deposit or request a withdrawal, the transaction reference tied to your mobile wallet
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is logged to verify the payment and resolve any disputes. We also collect device and session data — your browser type, IP address, and pages you visit — to keep your account secure and spot unusual access patterns. We do not sell your personal data to
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third parties for marketing. Data is shared only where necessary to process your payments, verify your identity, or comply with a legal obligation in the jurisdiction that applies to your account. How long we hold your data depends on the type of record: active account data
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is kept while your account remains open; transaction logs are held for the period required by applicable law. You can contact our support team to ask what data we hold on you, request a correction, or ask us to close your account and delete records where
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permitted. Availability of all services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.