Reference

What Our Legal Terms Mean for Your Account

Access to six6ss depends on your local law and whether your region is eligible — read these terms before opening an account. These conditions set out what we expect from you, what you can expect from us, and how account disputes are handled.

Jurisdiction-dependent accessAccount eligibility conditionsBangladesh-applicable termsbKash, Nagad, Rocket contextContact rights explained
six6ss What Our Legal Terms Mean for Your Account
HOW WE HANDLE THIS

Data, Security and Your Account Rights

Our legal obligations extend to how we store your data, secure your account, and handle requests to access or delete your information. Here is what that looks like in practice across four key areas.

Data Retention

We retain account records — including transaction history from bKash, Nagad, and Rocket deposits — for the period required by applicable law. You can request a summary at any time via live chat.

Account Security

Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, lock your account immediately from settings and contact support with your account ID.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Requesting Changes

To update account details, correct stored data, or request deletion, contact us via email or live chat. We will verify your identity before processing any change to account records.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how these terms affect your account — including eligibility, account closure, or a disputed transaction involving bKash, Nagad, or Rocket — our support team can direct your query to the right place. Use the contact paths below and include your account reference.

Live Chat Start a chat session directly from the platform. Include your account ID and the specific clause or term you need clarified. We aim to respond without delay.
Email Support Send legal or account-related queries by email. Describe your concern clearly, attach any relevant screenshots, and we will route your message to the correct team.
Account Help Centre The Help Centre covers common legal questions: account suspension reasons, eligibility conditions, and what happens to your wallet balance if an account is closed.

Frequently Asked Legal Questions

These are the questions we get most often about account eligibility, terms, data rights, and what happens when something needs to be reviewed or disputed.

Access depends on your local law and eligible region. We do not confirm legality on your behalf — check your local regulations before opening or continuing to use an account.

If your account is closed and a balance remains, we will review the circumstances and communicate the outcome. Funds may be returned to the originating wallet where policy and law allow.

Yes. Contact us via live chat or email with your account reference and we will compile your transaction and activity records. We verify your identity before releasing any data.

We flag material term changes at your next login where technically possible. Continuing to use your account after the change takes effect is treated as your acceptance of the updated terms.

Common breaches include providing false registration details, using another person's bKash or Rocket account to deposit, or attempting to access the platform from a restricted region.

Raise a dispute through live chat or by email. Include your account ID and a clear description of the decision you are contesting. Our team will review and respond in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.